Terms & Conditions

By accepting a quotation you agree to our terms & conditions stipulated below. Wired Ink is not VAT registered.

• All quoted prices and information are exclusively intended for the client and therfor confidential.
• Quoted prices will be valid for 7 – 20 days (depending) only. • Deposit is strictly 50% for design and web, 70% for printing. Balance to be paid on delivery/collection. Final product will only be supplied when full payment has been made and cleared.
• Project commences on signing of quote and receival of deposit. • Client may be held liable for an admin fee of 10% of the quoted amount or up to max R2 000, if quote is signed and later declined without deposit being paid.
• On project cancellation, all fees up to that point of work will be calculated and invoiced. Payable within 7 days of invoice date. • Final amounts not settled by due date will accumulate interest at a rate of 2.5% per month.
• Content i.e text, logos, images, photos etc. must be electronically supplied by the client, unless it is part of the scope of work.
• Changes to project must be supplied digitally or in writing. The quote includes two (2) proofing sessions; thereafter all excess corrections will be quoted separately.
• Content copyright is strictly the prerogative of the client. We do not take responsibility for any grammar or spelling errors, unless copywriting, editing and proofreading is included in quotation.
• The project Date of Completion (DoC) is affected by feedback and receival of content, timelines will be adjusted accordingly.
• Wired Ink cc. cannot be held responsible for delays outside of our control, e.g. equipment failure, load shedding, weather, or for loss of profits or for incidental, special or consequential damages arising out of or in connection with the execution of the order.
• We reserve the right to use any designs developed as promo- tional material for Wired Ink cc.
• Courier fees will be billed to the client.
• All work is done cash on delivery (COD) unless otherwise stated. • All design concepts are originally designed by Wired Ink and remains the property of Elviera Schreüder and Wired Ink cc until final payment is received.
• After acceptance of quotation, orders may only be amended or cancelled when agreed to in writing by both parties.
• Except for initial consultation, all other in person or telephonic meetings or consultations will be charged at an hourly rate. A travel fee may be amended.
• Email queries will be responded to free of charge for confirmed clients.

Graphic Design & Printing
• This quotation does not include printing costs; printing will be quoted separately if required.
• Wired Ink handles the print process from start to finish acting as go-between amongst the client and supplier, including sourcing competitive pricing and advising on suitable paper stock and finishing.
• Images and logos supplied must be of high quality.
• Web browsing, image sourcing and photography will be added to the cost of your original quote if required.
• Brand colours must be supplied as Pantone and CMYK values. • A project will only be released once it has been proofed, signed and dated by the client. Therefore we take no responsibility for print errors.

Web Design and Development
• Content must be supplied electronically, within 1 month of start of project.
• Any error changes requested 3 days after the website has been live will be charged at R50 per change.
• We do not take responsibility for loss of any information on your website if your security is compromised by either a hacker or malicious code.
• We cannot guarantee search positions or rankings of websites, although basic search engine optimisation (seo) is included.
• Wired Ink cc will store back-ups of preceding websites for a period of 6 months after uploading the new website.
• Websites that are not paid in full will not be activated.
• On completion of website, we will not be held responsible for:
o Creating backups of the website
o Repair to the website due to client error o Yearly updates of website software

Photography
• Basic editing (light retouching and blemish removal) is applied to all images, except for events and photo booths. Quote does not include image manipulation.
• 50% deposit is required to confirm your booking. Balance is due on the day of the photo shoot.
• Deposit is non-refundable if booking is not cancelled 48 hours prior to photoshoot.
• Client is responsible for photographers entrance fees to chosen location.
• In case of bad weather, please call 24 hours in advance to arrange an alternate date for a location shoot.
• Additional hours should be requested at the time of booking.
• Discs can be collected or posted, R50 fee for registered post. • Every effort will be made to have discs ready for collection in the estimated time, but cannot be guaranteed. You will be informed if there are any delays.
• Additional discs can be created for you for R50. Images will be archived and kept for 12 months.
• You may print from the disc, email and share images on the internet. Please credit the photography to Elviera Schreüder where appropriate (e.g. published in magazine).
• Images, digital or printed, may not be sold or traded. Please contact me to discuss reselling requirements.
• Elviera Schreüder and Wired Ink cc may use images for marketing purposes, unless otherwise agreed.

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